Scam technical support is how we classed this adware. It may emerge on the browser when you pay a visit to malicious web pages. Be wary of troubleshooting offer coming from It may just cost you money for adverse service.

Threat Summary

Type:Fake Technical Support
Damage Level:Low
Reported:September 22, 2015
Updated:September 22, 2015
Posted By: Marty Sel is a clear example of fake Technical Support Website. It will display bogus warnings and alerts about troubles presently bugging your computer. There are times that sub domains were used to represent a clean and nice looking web page for its online services to fix ailing computer. Same with and, the primary goal of is to deceive people in order to compel them into calling Technical Support number like 1-844-209-0680. Most people who avail of the services rendered by considered the paid assistance as rip off.

Redirecting or seeing on your web browser program like Internet Explorer, Google Chrome, or Mozilla Firefox doesn’t necessary mean that computer is infected with a virus. The redirect may occur when you visit a web site that was put-up for malicious intent. Although, there are still chances that some web browsers who are redirected to are affected by malware. This has to be determined by running various anti-malware and anti-malware scans on the system.

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Scammers have found other way to steal money from Internet users by acting as if they are legitimate online technical support specialist. In order to get hold of patron, these online fraudsters are issuing various fake alerts and diagnostics through malicious web sites such as A bunch of adware, including freeware and shareware were also used to modify browser settings so that it makes a forceful visit to fake technical support web site like

Aside from targeting web browsers, cyber criminals are also investing to dozens of web sites that are prepared to make a redirect to when visitors interact with it. Either way, when you bumped into, we highly suggest closing the page and avoid clicking on any buttons. Immediately run an anti-virus scan to remove any malware if or related web sites have managed to drop one on your PC. Removal Guide

You should first PRINT this removal guide as reference. A hard copy version may help you keep on track of the procedures even if scanners have prompted you to restart Windows operating system.

Unwanted programs or also known as adware typically gains access through the help of another malicious application. This guide in particular is not only meant to remove The aim is also to remove additional adware and malware from the computer.

1st Step : Use Malwarebytes Anti-malware to remove

MalwareBytes Anti-Malware [Download Link] - Scans and removes files and registry entries.

1. Download Malwarebytes Anti-malware from the link specified above.

2. Install the program with the default configuration. Please do not change any settings during Malwarebytes Anti-malware installation process. We need all the functions to work properly to effectively remove

3. The process should include database update. If not, please manually update Malwarebytes Anti-malware from the console itself.

4. Run a full scan of Malwarebytes Anti-malware. This may take a while.

Malwarebytes Anti-Malware Scan

5. When done scanning the computer, remove all identified threats to ensure that and all relevant files are eliminated from the system.

6. Restart the computer if it prompts you.

2nd Step : Scan and Remove with JRT

Junkware Removal Tool (JRT) [Download Link] - Removes common adware, toolbar, and unwanted apps.

1. Click on the link above to start downloading Junkware Removal Tool. Remember where you wil be saving the file.

2. Cease all opened programs especially Internet browser that is affected by

3. Locate the directory where you have saved Junkware Removal Tool. Double-click on the JRT.exe file to run it.

4. Junkware Removal Too needs to download important update that is vital in getting rid of

5. After downloading updates, Junkware Removal Tool will backup critical files and Windows registry.


6. Then, the tool will scan the computer to check for any malware presence. Any identified threats will be deleted automatically by Junkware Removal Tool. You can view provided scan logs to see all changes it has carried out during the scan.

3rd Step : Remove PUP's from the Computer with Bitdefender Adware Removal Tool

Bitdefender Adware Removal [Download Link] - Remove any unwanted apps, annoying toolbars, and browser add-ons.

1. Click on the download link above to obtain Bitdefender Adware Removal Tool.

2. After downloading the file, double-click to run BDPUARLauncher tool.

3. Bitdefender Adware Removal Tool will start scanning the computer and check for signs of This program may also detect other adware.

4. After thoroughly scanning the computer, threats and files will be listed in the result. Then, Bitdefender Adware Removal Tool will give you an option to select what items you want to remove. We imply that you remove all known threats, not only from adware.

Bitdefender Adware Removal Tool Scan

5. Mark all detected threats on the list and then click on the Remove button.

Clean Internet Browsers and Reset the Settings

Remove from Google Chrome (Reset Option)

1. Select Settings from Google Chrome menu.
2. Click on Show advance settings to expand the current window.
3. Click on "Reset browser settings" button.
4. You need to click on Reset button to confirm the removal of entries.
For a much detailed guide in resetting Chrome, kindly visit this link.

Remove from Internet Explorer (Reset Option)

1. Select Tools from Internet Explorer menu.
2. Choose Interent Options from the list.
3. Select Advanced tab from the opened window.
4. Click on Reset button to get rid of and other adware.
5. Once done, click Close and then OK to apply the changes.
You can click here for a more comprehensive steps in resetting Internet Explorer.

Get rid of from Mozilla Firefox (Reset Option)

1. Choose Help from Mozilla Firefox menu.
2. Click Troubleshooting Information from the list.
3. Click on Reset Firefox button under "Reset Firefox to its default state" area.
4. Confirm the action and click Finish to finally remove items.
Complete guide to reset Firefox settings is also available on this site.

Remove from Microsoft Edge (Reset Option)

1. Download Microsoft Edge Reset tool from this page.
2. Install the tool on the computer with default settings.
3. Leave "Launch Reset Edge Button" with mark at the final stage of the process. This will automatically run the tool when done with install process.
4. To start restoring Edge to previous clean state, click on Reset Edge Browser button.
5. Please restart the browser when done.

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